As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.
When you arrive for your appointment, you will be greeted warmly by one of our Client Care Coordinators. Water and coffee is available in our reception area and you may browse our retail area while you wait. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
To start the appointment, first you will see a Veterinary Technician who will take a history of your pet, gather some data for the doctor, and obtain any required samples. Next, a Veterinarian will see you, perform a full physical exam of your pet, answer your questions and plan further diagnostics or treatment if necessary.
The technician will be assisting throughout this time, who will provide you with further educational information and answer any routine wellness or care questions you may have. At check out our Client Care Coordinators will handle billing and schedule any needed follow up exams recommended by the doctor.
We are excited to meet you along with your human and animal family members and welcome the opportunity to care for your pets!
Click here to fill out NEW CLIENT information forms.